We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible. If you’re looking to return or exchange your order, we offer returns within 30 days of purchase. You can return your product for a refund to the original payment method.

You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund.

To return an item, email us at info@theradonconsultants.co.uk with your purchase details, delivery address and return reason. Our support team will be happy to assist you with the next steps.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 14 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at info@theradonconsultants.co.uk